TY - ADVS AU - Dotson,Jeffrey P. TI - Investigating the strategic influence of customer satisfaction on firm financial performance T2 - Bayesian analysis in marketing : a breakthrough in customer analytics, PY - 2010/// CY - London PB - Henry Stewart Talks KW - Bayesian statistical decision theory KW - Marketing research N1 - Animated audio-visual presentation with synchronized narration; Title from title frames; Contents: Formal definition of strategic and tactical marketing decisions -- Linking customer and employee satisfaction to firm performance -- Models of simultaneous supply and demand -- Approaches to optimal allocation of marketing resources; Access restricted to subscribers UR - https://hstalks.com/bm/1614/ UR - https://hstalks.com/bm/p/422/ ER -