TY - ADVS AU - Schmidt-Gallas,Dirk TI - Protecting the bottom-line in a downturn: how the financial services industry should navigate through the crisis T2 - Financial services marketing : the role and power of marketing in the financial environment, PY - 2009/// CY - London PB - Henry Stewart Talks KW - Financial services industry KW - Marketing KW - Recessions N1 - Animated audio-visual presentation with synchronized narration; Title from title frames; Contents: Dynamics in a distressed financial market -- Investment income: a fickle friend -- The disastrous impact of the volume hunt -- Pricing in the most important profit driver of all -- Introduction to power pricing -- Value is created within the strategic triangle -- What drives customer value? -- Deriving the aggregated price-response function -- Price experiments -- What fees should be charged? -- Preparing for the recovery; Access restricted to subscribers UR - https://hstalks.com/bm/1334/ UR - https://hstalks.com/bm/p/263/ ER -