TY  - ADVS
AU  - Macdivitt,Harry
TI  - Challenge of value: building customer value through understanding 
T2  - Pricing on value,
PY  - 2010///
CY  - London
PB  - Henry Stewart Talks
KW  - Consumer satisfaction
KW  - Customer relations
KW  - Value
N1  - Animated audio-visual presentation with synchronized narration; Title from title frames; Contents: Role of value in all business transactions -- Value concept poorly understood -- Value Triad framework to analyse Value -- Identifying and using Value Drivers -- Importance of building Value thinking throughout the value chain; Access restricted to subscribers
UR  - https://hstalks.com/bm/1798/
UR  - https://hstalks.com/bm/p/480/
ER  -