TY - ADVS AU - Goffin,Keith TI - New product development T2 - Principles of marketing : guidelines for effective practice, PY - 2012/// CY - London PB - Henry Stewart Talks KW - Industrial research KW - Marketing research KW - New products KW - Product management KW - Technological innovations KW - Management N1 - Animated audio-visual presentation with synchronized narration; Title from title frames; Contents: Why new product development (NPD) is crucial -- Examples for new products -- Why products fail -- Examples: Caterpillar and citizen M -- Key issues with managing new product development -- The Pentathlon Framework -- Customers' hidden needs -- Stage-gate or phase review process -- Cross-functional teams -- Key tools and techniques for managing new product development -- Kano model: features and satisfaction -- Post-project reviews -- Productivity of the NPD process; Access restricted to subscribers UR - https://hstalks.com/bm/2186/ UR - https://hstalks.com/bm/p/633/ ER -