TY - ADVS AU - Hamill,Jim TI - Marketing and the internet: the power of social media T2 - Principles of marketing : guidelines for effective practice, PY - 2012/// CY - London PB - Henry Stewart Talks KW - Internet marketing KW - Social media KW - Marketing KW - Web 2.0 N1 - Animated audio-visual presentation with synchronized narration; Title from title frames; Contents: Web 2.0/Social media -- Business/Marketing 2.0 -- The social media revolution -- Potential business benefits of social media -- Approach to social media -- Social media vs. social business -- Key things about social media -- Winners in social media -- Avoiding the road to nowhere -- The key to having a good conversation -- Being 'customer-led' -- Social media listening and its business benefits -- Where & what conversations to monitor -- Tools available to help -- Converting information into action -- Social media strategy and action plans; Access restricted to subscribers UR - https://hstalks.com/bm/2195/ UR - https://hstalks.com/bm/p/633/ ER -