TY  - ADVS
AU  - Ginovsky,John
TI  - Simulchanneling in banking
T2  - The business & management collection,
PY  - 2016///
CY  - London
PB  - Henry Stewart Talks
KW  - Banks and banking
KW  - Customer services
KW  - Information technology
KW  - Technological innovations
KW  - Banks and banking, Mobile
KW  - Consumer behavior
KW  - Consumers' preferences
KW  - Customer relations
KW  - Internet banking
N1  - Animated audio-visual presentation with synchronized narration; Title from title frames; Contents: Customer expectations --  Traditional channels -- Multichannel -- Simulchannel -- Mobile banking -- Customer service combined with digital technology; Access restricted to subscribers
UR  - https://hstalks.com/bm/3390/
ER  -