TY - ADVS AU - Brookes,Maureen TI - How Westin Hotels and Four Seasons leveraged symbolic values to build their brands T2 - The business & management collection, PY - 2017/// CY - London PB - Henry Stewart Talks KW - Four Seasons Hotels & Resorts KW - Westin Hotels KW - Branding (Marketing) KW - Hotels KW - Marketing KW - Case studies KW - Luxuries KW - Marketing. N1 - Animated audio-visual presentation with synchronized narration; Bite-size case study extracted from the talk: Product specialization: how different brands compete; Title from title frames; Access restricted to subscribers N2 - This case study describes how Starwood developed the Westin chain of hotels as an upmarket, health-conscious brand by emphasizing service as well as symbolic and emotional values, and compares this to the way the Four Seasons hotel chain developed its image as a luxury brand UR - https://hstalks.com/bm/3387/ ER -