TY  - ADVS
AU  - Mattice Zundel,Catherine
TI  - Handling complaints from your team members
T2  - The art and practice of first level management,
PY  - 2017///
CY  - London
PB  - Henry Stewart Talks
KW  - Conflict management
KW  - Employees
KW  - Coaching of
KW  - Grievance procedures
KW  - Personnel management
KW  - Problem employees
KW  - Case studies
KW  - Psychology, Industrial
KW  - Supervision of employees
KW  - Teams in the workplace
N1  - Animated audio-visual presentation with synchronized narration; Title from title frames; Contents: Tips to be proactive -- How to handle a complaint -- Coaching employees -- Case studies of workplace complaints; Access restricted to subscribers
UR  - https://hstalks.com/bm/3596/
UR  - https://hstalks.com/bm/p/1047/
ER  -