TY  - BOOK
AU  - McDonald,Courtney Greene
TI  - Putting the user first: 30 strategies for transforming library services 
SN  - 9780838987322 (pbk. : alk. paper)
AV  - Z711 .M395 2014
KW  - Public services (Libraries)
KW  - Academic libraries
N1  - Includes bibliographical references and index
ER  -