TY - BOOK AU - Andrews, Jean TI - A guide to software : managing, maintaining, and troubleshooting / Jean Andrews SN - 9780619217600 PY - 2007/// CY - Boston, Mass. PB - Thomson Course Technology KW - Electronic data processing personnel Certification.; KW - Computer software Examinations--Study guides.; KW - Computer technicians Certification--Study guides N1 - Includes index ER -