Unleashing change in public services [electronic resource] / Steven Kelman.
Material type:
FilmSeries: Henry Stewart talksBusiness & management collection. Change management: Publisher: London : Henry Stewart Talks, 2009Description: 1 online resource (1 streaming video file (41 min.) : color, sound)Subject(s): Administrative agencies -- Reorganization | Government purchasing -- United States | Organizational change -- Case studies | Organizational change -- Management | Public administration -- ManagementOnline resources: Click here to access online | Series Animated audio-visual presentation with synchronized narration.
Title from title frames.
Updated version of a talk first published in 2009.
Contents: Procurement reform in the US in the 1990s -- Do people in general resist change? -- Stages of a change process -- Initiation -- Initial support for procurement reform -- Change vanguard -- Consolidation.
Access restricted to subscribers.
Mode of access: World Wide Web.