SOPs as part of the quality system [electronic resource] / Steve Nicholas.
Material type:![Film](/opac-tmpl/lib/famfamfam/VM.png)
Animated audio-visual presentation with synchronized narration.
Title from title frames.
Contents: The need for SOPs -- Requirements of SOPs -- Quality related terminology -- Process capability -- SOP as a trainee manual -- The large volume of a paper-based system -- Information on demand -- FDA deficiencies -- A traditional vs. a process based approach -- Uniformity of performance -- SOP in a traditional quality system -- SOP developed by function -- Independent quality department -- Modern, robust quality management system -- DMAIC approach to continual improvement -- Process mapping -- Identification of gaps -- Incorporation into the workflow -- Mistake proofing (Poka yoke) -- FlyBy airlines and the online booking system example -- Flow of the processes -- Documentation of key processes -- SOP software -- SOPs and the new generation.
Access restricted to subscribers.
Mode of access: World Wide Web.