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A holistic approach to lessons learned : how organizations can benefit from their own knowledge / Moria Levy.

By: Levy, Moria, 1964- [author.]Material type: TextTextPublisher: Boca Raton, FL : CRC Press, [2018]Description: 1 online resourceISBN: 9781351235549; 9781351235518Subject(s): Knowledge managementAdditional physical formats: Print version: : No titleDDC classification: 658.4038 LOC classification: HD30.2 | .L478 2018Online resources: Click here to view.
Contents:
The need -- A world full of challenges -- Creating the knowledge -- Learning the lesson for the first time -- Deepening: debriefing techniques and guidelines -- Learning from quality-based processes -- Experience -- Managing the created knowledge -- Actions -- Knowledge and a knowledgebase to handle it -- Embedding the lessons in the organizational environment -- Returning to the previous day -- Requesting the knowledge before action -- Implementing the life-cycle model of lessons and good practices management -- Jumping into the water -- The cultural change -- Roles in the organization -- Summary.
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The need -- A world full of challenges -- Creating the knowledge -- Learning the lesson for the first time -- Deepening: debriefing techniques and guidelines -- Learning from quality-based processes -- Experience -- Managing the created knowledge -- Actions -- Knowledge and a knowledgebase to handle it -- Embedding the lessons in the organizational environment -- Returning to the previous day -- Requesting the knowledge before action -- Implementing the life-cycle model of lessons and good practices management -- Jumping into the water -- The cultural change -- Roles in the organization -- Summary.

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