Dealing With The Customer From Hell: A Survival Guide
Material type:
TextPublisher: London Kogan Page 2005Edition: 0Description: ,;illISBN: 0-749-44451-7Subject(s): Customer Relations
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TUM Main Campus | HF 5415.5.B433 2004 (Browse shelf) | Available | 029124 |
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| HF 5415.35.S65 2011 Brand you | HF 5415.5 Pursuing Service Excellence: Practics And Insights | HF 5415.5 .A58 1996 Customer relationship management: making hard decisions with soft numbers | HF 5415.5.B433 2004 Dealing With The Customer From Hell: A Survival Guide | HF 5415.5.B433 2005 Dealing With The Employee From Hell | HF 5415.5.B44 Customer Care | HF 5415.5. B454 2002 Essentials Of Crm: A Guide To Customer Relation Management |