Service Operation Management: Improving Service Delivery
Material type: TextPublisher: London Prentice Hall 2005Edition: 0Description: ,;illISBN: 0-273-68367-4Subject(s): Service Industries - ManagementItem type | Current location | Call number | Status | Date due | Barcode |
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Books | TUM Main Campus | HD 9980.5.J647 2005 (Browse shelf) | Available | 108B01502 |
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HD 9970.5 .C674 M372 2003 The Life and Timeless Principles of the Founder of Mary Kay Inc. | HD 9980.5.A8 Managing Quality In The Service Sector | HD 9980.5.B67 1999 Competitive Strategies For Organisations | HD 9980.5.J647 2005 Service Operation Management: Improving Service Delivery | HD 9980.5.K375 1999 Services Marketing Management | HD 9980.5 .M388 2006 Marketing plans for service Businesses | HD 9980.5 .M83 1999 The management and marketing of services |