Telephone Courtesy
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Item type | Current location | Call number | Status | Date due | Barcode |
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TUM Main Campus | HF 5415.5.F557 2000 (Browse shelf) | Available | 015704 |
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HF 5415.5.C58 Making Customers Count : A Guide To Excellence In Customer Care | HF 5415.5.E96 1995 Communicating With Customers | HF 5415.5.E96 1995 Communicating With Customers | HF 5415.5.F557 2000 Telephone Courtesy | HF 5415.5.G743 2010 CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers / | HF 5415.5 G753 2001 Customer winback: how to recapture lost customers-and keep them loyal | HF 5415.5.H387 1998 Managing Customer Service |