Managing Quality Customer Service
Material type: TextPublisher: Boston Thomson Place 1989Edition: 0ISBN: 0-931961-83-1Subject(s): A Fifty - Minute Series BookItem type | Current location | Call number | Status | Date due | Barcode |
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Books | TUM Main Campus | HF 5415.5.M17 2001 (Browse shelf) | Available | 026239 |
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HF 5415.5.H387 1998 Managing Customer Service | HF 5415.5.H633 2004 Service Strategy: Management Moves For Customer Results | HF 5415.5.L96 1992 The Psychology Of Customer Care : A Revolutionary Approach | HF 5415.5.M17 2001 Managing Quality Customer Service | HF 5415.5 .M666 2003 Calming Upset Customers | HF 5415.5.M85 2007 Managing customer relationships : a strategic approach to Marketing | HF5415.5 .P458 2004 Managing customer relationships : a strategic approach to Marketing |