Co-creation, innovation and new service development : (Record no. 73072)

000 -LEADER
fixed length control field 03408cam a2200361Ii 4500
001 - CONTROL NUMBER
control field 9781315205908
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 180706s2018 enk o 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781315205908
-- (e-book : PDF)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781351795401
-- (e-book: Mobi)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9781138636590
-- (hardback)
024 7# -
-- 10.4324/9781315205908
-- doi
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)1018165301
040 ## - Cataloging Source
-- FlBoTFG
-- FlBoTFG
-- rda
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.55
Item number C93 2018
082 04 -
-- 658.812
-- C998
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Czarnota, Jedrzej,
Relator term author.
245 10 - TITLE STATEMENT
Title Co-creation, innovation and new service development :
Remainder of title the case of the videogames industry /
Statement of responsibility, etc. Jedrzej Czarnota.
250 ## - EDITION STATEMENT
Edition statement First edition.
264 #1 -
-- London :
-- Taylor and Francis,
-- 2018.
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource
336 ## -
-- text
-- rdacontent
337 ## -
-- computer
-- rdamedia
338 ## -
-- online resource
-- rdacarrier
490 0# -
-- Routledge Interpretive Marketing Research
505 00 -
-- chapter 1 Introduction /
-- Jedrzej Czarnota --
-- chapter 2 Beyond State-of-the-Art in Co-Creation /
-- Jedrzej Czarnota --
-- chapter 3 Observing the Videogames Industry /
-- Jedrzej Czarnota --
-- chapter 4 Managerial Insights for Creative Services /
-- Jedrzej Czarnota --
-- chapter 5 Key Findings /
-- Jedrzej Czarnota.
520 ## -
-- "Involving customers in the development and production of new services becomes a powerful force across many creative industries. Customers can directly supply the firm with innovative ideas, provide skilled labour, and act as a powerful force in marketing. Firms across the world, as they seek to innovate and to better respond to market needs, begin to recognize the benefits stemming from customers' involvement in their operations. Co-creation also becomes more prevalent as customers begin to expect it from firms--seeking to influence their favourite services or products, and to have them better tailored to their needs. Nevertheless, empowering the customers and involving them in the internal affairs of a firm is both difficult and risky. Despite co-creation becoming increasingly important to firms, very few accounts of it exist and many firms fail. Therefore, to navigate those straits, and to reap the benefits of co-creation, requires knowledge and more complete understanding of socio-cultural forces underpinning it. By studying a wide array of videogames firms in the USA and Europe, this book provides a unique insight into co-creation. It builds on the existing theories to provide unified framework for understanding co-creation in creative industries and other sectors. It combines insights from the dynamics of customer communities, with firm's perspective on innovation management and organizational transformation. The book offers highly detailed insights into the industry, which is at the forefront of co-creation. Furthermore, it sheds new light on the videogames firms and their operations and is therefore ideally designed for researchers, educators, and students alike in the fields of knowledge management, innovation management, firm strategy, organization studies and creativity management."--Provided by publisher.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer relations.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Relationship marketing.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Technological innovations.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Video games.
776 08 -
-- Print version:
-- 9781138636590
-- (DLC) 2017045954
856 40 -
-- https://www.taylorfrancis.com/books/9781315205908
-- Click here to view.

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