Managing People in the Hospitality Industry / (Record no. 70945)
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000 -LEADER | |
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fixed length control field | 03902nam a2200517Ii 4500 |
001 - CONTROL NUMBER | |
control field | 9781315099682 |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20220531132332.0 |
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS | |
fixed length control field | m o d |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 190122t20182019fluab ob 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9781315099682(e-book : PDF) |
035 ## - SYSTEM CONTROL NUMBER | |
System control number | (OCoLC)1061863382 |
040 ## - Cataloging Source | |
-- | FlBoTFG |
-- | FlBoTFG |
-- | rda |
050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | TX911.3 |
Item number | .P4 |
072 #7 - | |
-- | BUS |
-- | 081000 |
-- | bisacsh |
072 #7 - | |
-- | KNSH |
-- | bicscc |
082 04 - | |
-- | 647.94068 |
-- | 23 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Riley, Michael, |
Relator term | author. |
245 10 - TITLE STATEMENT | |
Title | Managing People in the Hospitality Industry / |
Statement of responsibility, etc. | by Michael Riley. |
250 ## - EDITION STATEMENT | |
Edition statement | First edition. |
264 #1 - | |
-- | Boca Raton, FL : |
-- | Routledge, |
-- | [2018]. |
264 #4 - | |
-- | ©2019. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 1 online resource (218 pages) : |
Other physical details | 52 illustrations, text file, PDF. |
336 ## - | |
-- | text |
-- | rdacontent |
337 ## - | |
-- | computer |
-- | rdamedia |
338 ## - | |
-- | online resource |
-- | rdacarrier |
490 1# - | |
-- | Hospitality Essentials Series |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes bibliographical references and index. |
505 00 - | |
-- | Part 1. Management Judgement and decision-making. -- Chapter 1 Management decision-making -- Chapter 2 Personal and organisational knowledge -- Part 2. People at work -- Chapter 3 The importance of a good start -- Chapter 4 Motivation -- Chapter 5 Negative behaviour -- Chapter 6 Groups and teams -- Chapter 7 Communication, job satisfaction and empowerment -- Chapter 8 Understanding attitudes -- Chapter 9 Identity and diversity -- Chapter 10 organisations and authority -- Part 3. The economics of labour in hospitality -- Chapter 11 Economics of labour -- Chapter 12 Hotel and catering labour markets -- Chapter 13 productivity -- Chapter 14 The measurement of labour turnover and stability -- Part 4 Human Resource Management practice -- Chapter 15 Administration; the necessary bureaucracy -- Chapter 16 Pay Management -- Chapter 17 Appraisal -- Chapter 18 Recruitment and Selection -- Chapter 19 Grievance and dispute management -- Part 5. The Wider Perspective -- Chapter 20 Developing Human Resource Management (HRM) strategies -- Chapter 21 Managing in an international environment -- Part 6 Development and Careers -- Chapter 22 Development and Careers -- Bibliography and further reading. |
520 3# - | |
-- | This is a book about being a successful manager in the complex hospitality industry. Approaching the subject in the context of personal development, it offers future managers essential knowledge and insight into the opportunities, the constraints, the problems and the solutions that face management at any level in the industry. Structured in six parts, this comprehensive volume is not merely concerned with the social and psychological aspects of people management, but also with the economics of labour, including: labour costs, utilisation, labour market behaviour and pay. These aspects are conjoined in the book with the skills of people management to reflect the dynamics of real-life practice. Combining theory and practice, Managing People in the Hospitality Industry offers a concise portrait of the industry at work and is essential reading for the hospitality managers of tomorrow. |
530 ## - | |
-- | Also available in print format. |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | development and careers. |
Source of heading or term | bisacsh |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Hotel and catering labour markets. |
Source of heading or term | bisacsh |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | HRM for the hospitality industry. |
Source of heading or term | bisacsh |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | human resource management practice. |
Source of heading or term | bisacsh |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | labour market and hospitality. |
Source of heading or term | bisacsh |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | People management in hospitality. |
Source of heading or term | bisacsh |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Hospitality industry |
General subdivision | Personnel management. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Tourism |
General subdivision | Personnel management. |
655 #0 - | |
-- | Electronic books. |
710 2# - ADDED ENTRY--CORPORATE NAME | |
Corporate name or jurisdiction name as entry element | Taylor and Francis. |
776 08 - | |
-- | Print version: |
-- | 9781138296862 |
830 #0 - | |
-- | Hospitality Essentials Series. |
856 40 - | |
-- | https://www.taylorfrancis.com/books/9781315099682 |
-- | Click here to view |
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