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Customer Relationship Management: Concepts and Technologies (Record no. 53195)

000 -LEADER
fixed length control field	00534nam a2200193Ia 4500
001 - CONTROL NUMBER
control field	31685
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	141107s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9781856175227
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	HF 5415.5 .B88 2009
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Buttle, Francis
245 ## - TITLE STATEMENT
Title	Customer Relationship Management: Concepts and Technologies
250 ## - EDITION STATEMENT
Edition statement	2nd ed
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc.	Oxford
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc.	Butterworth-Heinemann
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc.	2009
300 ## - PHYSICAL DESCRIPTION
Extent	xxi;500p;ill;(some col) 26 cm
500 ## - GENERAL NOTE
General note	includes index
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Customer Relationship--Management

Holdings
Permanent Location	Current Location	Date acquired	Inventory number	Total Checkouts	Total Renewals	Full call number	Barcode	Date last seen	Date last checked out	Copy number	Koha item type
TUM Main Campus	TUM Main Campus	11/14/2014	019357	6	1	HF 5415.5 .B88 2009	026257	01/24/2017	01/11/2017	019357	Books
TUM Main Campus	TUM Main Campus	11/14/2014	019358	1		HF 5415.5 .B88 2009	026261	04/23/2019	04/16/2019		Books
TUM Main Campus	TUM Main Campus	11/14/2014	019356	7	1	HF 5415.5 .B88 2009	026264	11/16/2018	11/09/2018	019356	Books
TUM Main Campus	TUM Main Campus	11/14/2014	019359	7	1	HF 5415.5 .B88 2009	026258	05/22/2018	04/24/2018	019359	Books

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