Mattice Zundel, Catherine,
Handling complaints from your team members [electronic resource] / Catherine Mattice Zundel. - London : Henry Stewart Talks, 2017. - 1 online resource (1 streaming video file (16 min.) : color, sound). - The art and practice of first level management, 2056-4570 . - Henry Stewart talks. Business & management collection. Art and practice of first level management. .
Animated audio-visual presentation with synchronized narration. Title from title frames.
Contents: Tips to be proactive -- How to handle a complaint -- Coaching employees -- Case studies of workplace complaints.
Access restricted to subscribers.
Mode of access: World Wide Web.
4408 Henry Stewart Talks
Conflict management.
Employees--Coaching of.
Grievance procedures.
Personnel management.
Problem employees--Case studies.
Psychology, Industrial.
Supervision of employees.
Teams in the workplace.
Handling complaints from your team members [electronic resource] / Catherine Mattice Zundel. - London : Henry Stewart Talks, 2017. - 1 online resource (1 streaming video file (16 min.) : color, sound). - The art and practice of first level management, 2056-4570 . - Henry Stewart talks. Business & management collection. Art and practice of first level management. .
Animated audio-visual presentation with synchronized narration. Title from title frames.
Contents: Tips to be proactive -- How to handle a complaint -- Coaching employees -- Case studies of workplace complaints.
Access restricted to subscribers.
Mode of access: World Wide Web.
4408 Henry Stewart Talks
Conflict management.
Employees--Coaching of.
Grievance procedures.
Personnel management.
Problem employees--Case studies.
Psychology, Industrial.
Supervision of employees.
Teams in the workplace.