MacLeod, Andrew,
How to respond to a crisis the importance of communication in the cases of Exxon and BP / [electronic resource] : Andrew MacLeod. - London : Henry Stewart Talks, 2019. - 1 online resource (1 streaming video file (3 min.) : color, sound). - The business & management collection, 2056-4570 . - Henry Stewart talks. Business & management collection. .
Animated audio-visual presentation with synchronized narration. Bite-size case study extracted from the talk: The impact of communication on human behaviour in times of crisis. Title from title frames.
Access restricted to subscribers.
This case study examines Exxon's response to the oil spill of 1989 to explore the importance of communications in times of crisis.
Mode of access: World Wide Web.
7158 Henry Stewart Talks
BP Deepwater Horizon Explosion and Oil Spill, 2010.
Communication in crisis management--Case studies.
Corporate image.
Exxon Valdez Oil Spill, Alaska, 1989.
Mass media--Management.
Oil spills--Management.
Public relations--Management.
How to respond to a crisis the importance of communication in the cases of Exxon and BP / [electronic resource] : Andrew MacLeod. - London : Henry Stewart Talks, 2019. - 1 online resource (1 streaming video file (3 min.) : color, sound). - The business & management collection, 2056-4570 . - Henry Stewart talks. Business & management collection. .
Animated audio-visual presentation with synchronized narration. Bite-size case study extracted from the talk: The impact of communication on human behaviour in times of crisis. Title from title frames.
Access restricted to subscribers.
This case study examines Exxon's response to the oil spill of 1989 to explore the importance of communications in times of crisis.
Mode of access: World Wide Web.
7158 Henry Stewart Talks
BP Deepwater Horizon Explosion and Oil Spill, 2010.
Communication in crisis management--Case studies.
Corporate image.
Exxon Valdez Oil Spill, Alaska, 1989.
Mass media--Management.
Oil spills--Management.
Public relations--Management.