Kolster, Thomas, 1978-

Discovery insurance that bridges the gap between intent and action / [electronic resource] : Thomas Kolster. - London : Henry Stewart Talks, 2021. - 1 online resource (1 streaming video file (2 min.) : color, sound). - The business & management collection, 2056-4570 . - Henry Stewart talks. Business & management collection. .

Animated audio-visual presentation with synchronized narration. Bite-size case study extracted from the talk: The hero trap : how great brands win by putting people in charge. Title from title frames.

Access restricted to subscribers.

This case study looks at Discovery's Vitality programme as a successful example of a company bridging the gap between intent and action, helping their business by incentivizing their customers to make healthy choices.


Mode of access: World Wide Web.

7200 Henry Stewart Talks


Discovery Ltd. (Firm)


Health insurance.
Health promotion--Economic aspects.
Incentives (Psychology)
Insurance companies--Case studies.
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