Spector, Robert 1947-

The Nordstrom way of survival [electronic resource] / Robert Spector. - London : Henry Stewart Talks, 2022. - 1 online resource (1 streaming video file (11 min.) : color, sound). - The business & management collection, 2056-4570 . - Henry Stewart talks. Business & management collection. .

Animated audio-visual presentation with synchronized narration. Extended-form case study. Title from title frames.

Contents: About Nordstrom -- How did Nordstrom survive the Covid-19 pandemic -- Communication as a survival tool -- Adapting physical and digital stores during the pandemic -- Nordstrom and Amazon.

Access restricted to subscribers.


Mode of access: World Wide Web.

5387 Henry Stewart Talks


Amazon.com (Firm)
Nordstrom (Firm)--Management.


Communication in crisis management.
COVID-19 Pandemic, 2020---Economic aspects.
Department stores--Management.--United States
Electronic commerce--Case studies.
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