Employees and employers in service organizations : emerging challenges and opportunities / editor, Arvind K. Birdie, PhD. - 1 online resource - 21st century business management .

part Part I: Generation Y -- chapter 1 Protean Career and Boundaryless Careers: The Career Orientation of Generation Y / chapter 2 What Motivates the Millennials: A Perspective / chapter 3 Employee Retention Strategies in Service Industries: Opportunities and Challenges -- chapter 4 Gender Equality at Decision-Making Positions in Organizations / part Part II: Technology and Knowledge Management -- chapter 5 Organizational Environment Factors Affecting Knowledge Management: Research Study in Software Companies / chapter 6 Employee Acceptance of ERP Information Solutions in Service Organizations: A TAM-Based Research -- chapter 7 Leadership Effectiveness: An Emerging Challenge to Today's Educational Organization and Its Practices in Private Universities of India -- chapter 8 Employee Engagement for Better Talent Management / part Part III: Spirituality and Psychological Capital -- chapter 9 Psychological Capital: A New Perspective to Understanding Today's Executive / chapter 10 Workplace Spirituality and Employee Engagement: A Study of the Indian Service Industry -- part Part IV: Work�Life Balance -- chapter 11 Is Work�Life Balance a Significant Factor in Selecting a Profession? A Study of Women Working in the Education Sector in India -- part Part V: Managing Stress -- chapter 12 Mindfulness: A Concept and Its Role in the Workplace / chapter 13 Stress Management: Concept / chapter 14 Stress Management in Service Organizations / Arvind K. Birdie -- Parul Wasan -- Urban ebjan -- Jelena Horvat -- Sasmita Misra -- Arvind K. Birdie -- Arvind K. Birdie -- Navdeep Kaur Kular -- Uma Nagarajan.

9781315365855 9781315322667

10.1201/9781315365855 doi


Service industries--Personnel management.
Service industries--Employees.

HD9980.5 / E47. 2017

658.3 / E553
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