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Managing Quality In The Service Sector - 0 - London Kogan Page 1996 - ,;ill.
ISBN:
0-7494-1954-7
Subjects--Topical Terms:
Service Industries - Management
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Technical University of Mombasa
Tom Mboya Street, Tudor 90420-80100 , Mombasa Kenya
Tel: (254)41-2492222/3 Fax: 2490571
